Tappin AS's processing of personal data
Personal information is information that can be linked directly to you as a person, for example name, e-mail address and company name. Such information is necessary for us to be able to serve you as a customer.
We would like to point out that it is not permitted to send sensitive personal data or national identification numbers by e-mail, unless the content is encrypted.
THE PURPOSE OF THE TREATMENT
The purpose of our processing of your personal data is to identify you as a customer, and fulfill the agreement you have with us.
Our processing of personal data is handled by our skilled employees. All employees of Tappin AS are subject to confidentiality. The duty of confidentiality applies not only outside the company, but also internally between colleagues and goods, even if the employment relationship has ended.
WHICH PERSONAL INFORMATION IS PROCESSED
Information processed at Tappin AS can be categorized as follows:
Administrative information such as e.g. name, telephone number, e-mail address, job title and which company you work for.
Information about behavior on our website, such as e.g. which articles you read and what you show interest in.
TREATMENT BASIS
Valid grounds for processing:
We only collect information about you to send you relevant information that you yourself request, to fulfill an agreement we have with you or because we consider that we have a legitimate interest that does not exceed the intervention in your privacy.
If we have to process sensitive personal data in order to fulfill an agreement with you, we will obtain your consent to this in advance of the processing. The consent limits the processing to only include the information that is necessary for Tappin AS to be able to fulfill the specific agreement.
You can withdraw your consent at any time. The processing of the relevant personal data will then cease.
PROVISION OF PERSONAL INFORMATION
Personal data may be disclosed to public authorities, if this follows from a statutory obligation to provide information or a duty to disclose.
Any third parties who receive personal data from us are subject to the duty of confidentiality, through the conclusion of an agreement.
THIRD PARTY MARKETING AND ANALYSIS
We use the following third-party services for marketing and analysis purposes:
- Google Ads and Google Analytics to understand how our users engage with our services and to target our marketing campaigns.
- Meta Ads (Facebook Ads) to target and optimize ads based on user behavior.
- LinkedIn Ads to reach professional users and target ads.
- HubSpot for CRM, email marketing, and to track user interactions.
STORAGE
We do not store personal data longer than is necessary to fulfill the purpose of the processing. If you have a customer relationship with us, personal data will be stored about you.
All information about you is stored on secure servers, in line with Hubspot's, Amazon AWS and Microsoft Azure's data storage routines
Right to access, correction, deletion, data portability
Right to demand access:
You have the right to demand access to the information we process about you. You have the right to know which purpose and processing basis we use, which information about you we process, recipients or categories of recipients to whom the personal information is passed on, the storage length of the personal information, and where the information is obtained from.
Right to demand correction and deletion:
If you believe that Tappin AS has registered information about you that is inaccurate or incomplete, you have the right to demand correction of the relevant personal information. You can demand that we delete personal data about you if the data is no longer necessary to fulfill the purpose of the processing, you withdraw your consent if it is consent that has been used as a basis for processing, you oppose the processing and there are no other overriding legitimate reasons to continue the processing or that the information has been processed illegally.
Right to data portability:
You have the right to receive personal data we have stored about you in a structured, commonly used and machine-readable format. You also have the right to demand that we transfer information we have received from you to another controller if it is technically possible and the processing is based on consent or contract.
RESPONSIBLE FOR PROCESSING
The controller is the one who determines the purpose of the processing of personal data, and which aids are used. Tappin AS has established a role as data controller who must have an overview of the processes, business areas and systems that process personal data, and continuously follow up the internal control and the risk situation. The role of data controller has been assigned to Ingar Hagen, and can be contacted in the following ways:
Telephone: + 47 22 12 02 42
E-mail address: gdpr@tappin.no
Address: Drammensveien 288, 0365 Oslo
Complaint about the treatment
The Norwegian Data Protection Authority's job is to check that the privacy regulations are followed. If you experience something that you believe is a breach of the regulations, you can submit a written inquiry to the Data Protection Authority's postal address: Data Protection Authority, PO Box 8177, 0034 OSLO.